from our testimonial file . . .
love our customers and strive to give the kind of service that they
will love. Most of the time, we make it, but sometimes we don't.
And then we try even harder. After over 30 years in business, the
kudo file is bulging. We just thought you might be interested in
what our customers have to say about us and our products. A
message to our students and customers: We can't tell you how much
we appreciate your messages! We'll continue to do our best to earn
Let me begin by saying, "I never thought what happened to me
in New Mexico would have ever happened to me." When I first
made plans to come to The Aliento School, I was looking to obtain
knowledge on techniques of applying gold leaf, since there is a
revived interest out on the East coast looking to incorporate this
medium along with etched/ carved glass and mirror.
making arrangements with Lenore, whom by far is one of the most
pleasurable and warm hearted people I have gotten to know, suggested
to me that I think about taking the Coloring Techniques class while
I was there and am so glad I did. Each morning I couldn't wait for
class to begin! Some mornings I laid awake with ideas swirling around
in my mind anxiously waiting to bring them to the classroom. Most
days class ran from 9:00 to 7:00 and it seemed like 30 minutes long
to me. I was so inspired by Brad Goodell, Bill Hueg, my classmates,
all of the staff, and yourselves that when I met up with my husband,
Glenn, each night my enthusiasm for what I was experiencing was
beaming through the smile on my face. I felt alive again!
Before I came to New Mexico, which for me was my very first time,
I was a graphic designer working for a large class company in NJ
for 16 years creating beautiful pieces of work, but something was
missing. I was busy, yes, but I was just going through the motions.
My work was simply that, work, to me it was not much different than
a typical 9 to 5 day. Then I experienced Aliento and for me it was
life changing. I felt driven, inspired, excited, and creative. I
felt an energy that I can't explain, but wish that all people could
experience once in their lifetime. I made friendships with amazing
people and look forward to coming back. I hope I can be as inspiring
to others through what I have experienced by saying,
"Before coming to Aliento, I
was locked in an artistic cocoon. I left with the freedom to explore,
the freedom to create, and most inspiring the freedom to evolve."
Mary Lu R., New Jersey
Norm and Ruth,
Going to your website is a thrill for me, there are so many ideas
out there its endless. I now own all your design books, plus all
of your DVD`s . . . Hands on training is the best method for me
to learn all the tricks and make each project come alive. I hope
by this summer I can make it to your school to learn all I can.
Just a note to let you know (I thought you might be interested -
don't know if customers give you much feedback on the final product)
that the woodland scenes for the two gun cabinet doors went well.
appreciated your speed and turnaround on this project. This job
grossed $1,000.00 for the work performed
Mike B, Pensylvania
I do love the airbrush and the effect is has given to the glass.
I need a lot of practice but it does give the pastel transluceny
I was hoping for.
Norm & Ruth Dobbins
Since we have had such great success purchasing pre-cut media for
our architectural etching from you, we have decided to sell our
Allen Datagraph 848 plotter/cutter
Stuart M, California
Norm & Ruth,
. . This will be my first paying job. The contractor said there
would be more jobs but using more art in the jobs. If that is really
so it would be great—I am hoping to take the architectural
class in April.
have gone through a bit of the stencils I ordered and I really love
them. I am scheduled for a show on November 4th . . . Carving into
the fused glass is going very well. I see improvement—my husband
sees it too.
would like to express that Debbie and Damian were both fantastic
to deal with regarding all those stencils. All of your employees
are very special.
you so very much.
Hi Damian & Debbie,
Just a note to say, "thank you" for all your help in
getting the stencils to me. Here is a picture of one of 3 sailboat
awards that I went through so much anxiety for. The awards measure
13" tall with an 8" base. The picture doesn't really
do them justice. They're really beautiful. I'm glad they turned
out fine. I will deliver them tomorrow morning to the client right
on time. YAY!!!!!!!!
Carmen D, Texas
What a wonderful training & learning experience this was! Great
facility, great staff, lots of good advice & support. Will definitely
be back. Thanks for the hospitality!
Marj P, British Columbia
I would like to say a word of thanks to Ruth & Norm as well
as their staff members.
My husband and I have taken 2 classes with Ruth & Norm this
past winter. The classes were much more than I anticipated as far
as the wealth of knowledge they shared in the class and the techniques
we learned there has given us quite an edge in our business. I can
not say enough about them as teachers. That alone is reason to say
"THANK YOU", but the real reason I am witting this today
is because . . .
had a customer here today who needed a rush order. I was quite confident
that I could do the sand etching they needed in the short time period
so I accepted the job. Unfortunately my husband who usually fills
the pressure pot for me and works out the clogs, etc. (as I have
a bad back and it is hard for me to do) was out of the office. I
had someone help me fill the pressure pot but once filled I had
several other problems. I could not reach my husband via cell phone
and I already had spent a 1/2 hour trying to resolve the problem
so I decided to call EtchMaster. Debbie took my call and let me
know Norm was in a class and she would get the message to him. I
asked if he took a break if he could call me back, which he did
about a 1/2 hour later. I was fortunate enough to discover there
was a clog and had resolved it before he could call, but I must
say this company's care and response is rarely found in today's
time. There have been several other occasions that my husband has
called for help and as always they are there to support us. Thank
Mike & Suzanne H, NY
Ruth, Norm and Staff,
Just a note to say hi and to tell you what a hit my etched tiles
and stones were at the Home and Garden Show. I sold my panda that
I had framed in the black bamboo and (had) a great interest in the
terra cotta tiles for future projects . . . Of course the fish scene,
the jelly fish and the howling wolf in the lighted basses were quite
the eye catchers to everyone . . . everyone said it was the best
display I ever had and was the best of the show!
you for such a great class (How
to Etch Stone), the hospitality was great as usual and
I look forward to seeing you all again.
I have read your website info on Glass Etching. I am very impressed
on how you share your knowledge on the process of glass etching
. . .
(long question about painting on glass)
PS: My Mom, Evelyn, purchased all of your tapes and has allowed
us to view them. They are incredible? We also purchased your book
on glass etching and it is beautiful.
Marty K, Washington
Thank you. A check will go in the mail today! I know it is a small
sale, but I am just a start up and will indeed get busier!
It is nice to know
that there is a company out there that is just as nice to small
organizations. Your responses have been appreciated Thank you!
Wonderful, inspiring website!